Concur Instructions: E-Receipt Activation
Overview
E-receipts are an electronic version of receipt data that can be sent directly to Concur to replace imaged paper receipts. The availability and content of e-receipts can vary, depending on the vendor, and not all vendors participate in providing e-receipts. Once activated, the e-receipts (including folio data for hotel stays) for purchases are typically available within 48 hours of travel and will show as a Pending Card Transaction until they are matched with the credit card transaction in Concur.
If you would like to receive e-receipts from participating vendors, you will need to opt-in to this functionality.
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Steps to Activate E-Receipts
Step 1: Go to Profile Settings
From the Concur homepage, click the Profile icon in the top right corner, and from the dropdown menu select Settings.
You will be taken to the Profile Options page.
Click the link for E-Receipt Activation to go to that page.
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Step 2: Click E-Receipt Activation & Enable
On the E-Receipt Activation page, click the word Enable to activate e-receipts.
Step 3: E-Receipt Activation
A pop-up window will appear with the E-Receipt Activation agreement. Read through the agreement and then select I Agree. If you select I Agree, then e-receipts will be successfully enabled, and you will receive a blue informational message that reads “You have successfully enabled e-receipts with participating suppliers. You may return to this page to disable this functionality at any time.”
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Need to Disable E-Receipts?
Follow the above instructions to navigate to the E-Receipt Activation page through Profile Settings. On the E-Receipt Activation page, click the word Disable to opt out of e-receipts in Concur.
After selecting Disable, a blue informational message will appear that reads, “You have disabled e-receipt syncing. You may return to this page to enable this functionality at any time.”
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