Fees for Booking Travel in Concur or with CTP
Fees for Using Concur
Using Concur for Online Booking Reservations
Available 24 hours a day, 7 days a week
| Concur Reservation types | Cost per Transaction (Domestic) |
Cost per Transaction (International) |
|---|---|---|
| Airline reservation with or without car and/or hotel reservation | $5.00 | $5.00 |
| Direct Connect air reservation with or without car and/or hotel reservation | $8.00 | $8.00 |
| Airline exchange | $5.00 | $5.00 |
| Airline, car, and/or hotel reservation void or cancellation | No cost | No cost |
| Rail reservation only | $5.00 | $5.00 |
| Car and/or hotel reservation only | $5.00 | $5.00 |
| Smart Bill for hotel payment | $10.00 | $10.00 |
Fees for Working with Collegiate Travel Planners, OSU's Travel Agency
Contacting CTP for Full-Service Travel Agency Assisted Reservations
Business Hours: 8:00 am to 6:00 pm (Pacific), Monday through Friday (excluding holidays)
| CTP Reservations during Business Hours | Cost per Transaction (Domestic) |
Cost per Transaction (International) |
|---|---|---|
| Airline reservation with or without car and/or hotel reservation | $25.00 | $27.00 |
| Airline exchange | $25.00 | $25.00 |
| Airline, car, and/or hotel reservation void or cancellation | No cost | No cost |
| Rail reservation only | $10.00 | $10.00 |
| Car and/or hotel reservation only | $10.00 | $10.00 |
| Smart Bill for hotel payment | $10.00 | $10.00 |
After Hours: 6:00 pm to 8:00 am (Pacific), Monday through Friday, weekends, & holidays
| CTP Reservations Made After Hours | Cost per Transaction (Domestic) |
Cost per Transaction (International) |
|---|---|---|
| Call without airline, car, and/or hotel reservation ticketing | $16.00 | $16.00 |
| Call with airline, car, and/or hotel reservation ticketing | $27.00 | $27.00 |
| Call with airline ticket exchange | $40.00 | $40.00 |
| Call with airline, car, and/or hotel reservation void or cancellation | $26.00 | $26.00 |
| Smart Bill for hotel payment | $10.00 | $10.00 |
Group Travel with CTP
| Group Reservation Types | Cost per Transaction (Domestic) |
Cost per Transaction (International) |
|---|---|---|
| Group airline reservation (2 to 9 passengers) | $23.00 | $27.00 |
| Group airline reservation (10+ passengers) | $20.00 | $22.00 |
| Group airline exchange | $20.00 | $20.00 |
| Group airline reservation name change | $20.00 | $20.00 |
| Group airline reservation void or cancellation | No cost | No cost |
| Group ground transportation and/or hotel | 10% of net/waived if rates commissionable | 10% of net/waived if rates commissionable |
VIP with CTP, Full-Service Travel Agency Assisted Reservations
Business Hours: 8:00 am to 6:00 pm (Pacific), Monday through Friday (excluding holidays)
| VIP Reservations during Business Hours | Cost per Transaction (Domestic) |
Cost per Transaction (International) |
|---|---|---|
| Airline reservation with or without car and/or hotel reservation | $35.00 | $35.00 |
| Airline exchange | $35.00 | $35.00 |
| Airline, car, and/or hotel reservation void or cancellation | No cost | No cost |
| Rail reservation only | $10.00 | $10.00 |
| Car and/or hotel reservation only | $10.00 | $10.00 |
| Smart Bill for hotel payment | $10.00 | $10.00 |
After Hours: 6:00 pm to 8:00 am (Pacific), Monday through Friday, weekends, & holidays
| VIP Reservations Made After Hours | Cost per Transaction (Domestic) |
Cost per Transaction (International) |
|---|---|---|
| Referral Fee | $3.00 | $3.00 |
| Call without airline, car, and/or hotel reservation ticketing | $26.00 | $26.00 |
| Call with airline, car, and/or hotel reservation ticketing | $37.00 | $37.00 |
| Call with airline ticket exchange | $50.00 | $50.00 |
| Call with airline, car, and/or hotel reservation void or cancellation | $36.00 | $36.00 |
| Smart Bill for hotel payment | $10.00 | $10.00 |